Cultural Dexterity Certificate
TARGETED AUDIENCE: SERVICE AND NON-SERVICE MEMBERS
OUTCOME: INCREASED ADAPTATION & ACCEPTANCE IN FOREIGN CULTURES BY UNDERSTANDING SUBLIMINAL GLOBAL NORMS
OVERVIEW: The economic landscape of the world is changing rapidly and becoming increasingly global. Companies in developed as well as developing economies must be aware that market opportunities, critical resources, top talent, cutting-edge ideas, and competitors wait not just around the corner in the home market but increasingly in distant regions of the world as well. How successful a company is at understanding emerging markets and appreciating the challenges globally depends significantly on how intelligent it is at discerning and interpreting the dynamic world in which it operates. Creating a global mindset is one of the central ingredients required for building such intelligence.
Education about how cultural norms match up to organizational requirements, and inherent alignments and conflicts. Exposure to fundamental pitfalls like soft-pedaling on accomplishments, communicating team successes versus individual achievements, being too laidback under pressure, and not balancing results and relationships effectively. Experience the importance of promoting self-achievements, having a sense of urgency, owning our development, being a subject matter expert and also exploring unconscious biases that may shadow over relationship building with other cultures.
CTR Factor will conduct a self-discovery approach using our proprietary Global Moderating Variables (GMV) model assessment. The GMV model examines cultural difference on seven fronts:
• Hierarchical Perspective
• Group focus
• Relationship Orientation
• Communication Indirectness
• Time Control
• Change Tolerance
• Work Importance
This dynamic evaluation will uncover key leadership perspectives and values on these seven dimensions that may affect employee performance and brand, as well as written and verbal communication styles. Understanding and embracing the undercurrents of these culturally driven behaviors enable employees to leverage their strengths, maximize their performance, and highlight their accomplishments more effectively, leading to better performance.